• Woman peaking over cube wall

    The Critical Step of Hiring: Background Screening

    Posted 06/12/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Despite all the hiring committees, phone screening, in-person interviews, tests and other vetting methods, employers and recruiters can make bad hiring decisions. Finding the perfect new employee can be described as searching for a needle in a haystack. For many employers, it’s tempting to hire people without performing due diligence or background checks on the applicant. Yet, what happens if the job candidates turn out to be different from what you originally thought during the interview and hiring process? It is essential that you identify a bad hire before she or he becomes your new hire. 

  • Three people in front of screen

    Privacy Laws Impact on Background Screening Checks

    Posted 05/30/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Canadian privacy laws help to ensure employees have the knowledge and control of how their personal information is handled. Privacy laws in Canada regulate the collection, use, disclosure and retention of personal information. Canada has many privacy laws on a federal and provincial or territorial level. Each jurisdiction has a public-sector privacy law that applies to government agencies, some Crown corporations, health regions and other public-sector organizations. The overall federal public-sector law is called the Privacy Act while there are various provincial laws, several which are called the Freedom of Information and Protection of Privacy Act (FIPPA)

  • Laptop with colorful arrows

    The World Has Become a More Social Place

    Posted 05/24/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Today's world is a much more social place. Imagine a time without social media. Some would argue that would be a perfect world, while others would miss being connected to friends, family and being connected to news stories as they happen. According to We Are Social, the number of worldwide internet users is 3.4 Billion while the number of active social media users is over 2.3 Billion and this is only expected to grow with estimates of over 30% of the world's population using social networks just in 2017. Canadian Millennials are the largest group to participate in social media usage with over 64% saying they use some form of social media every day.

  • Woman sitting at desk looking at a tablet

    How to Make It to the Top in Tech: Clare Hart Interview in Inc.

    Posted 05/17/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Clare Hart, CEO of Sterling Talent Solutions, recently spoke with Wanda Thibodeaux for Inc.com to share tips about how to "make it" in the technology industry. They spoke about a variety of topics from mentoring to the importance of people and striving for balance in a world of technology.

  • Privacy Shield Certification Logo

    Sterling Talent Solutions Awarded Certification by Transatlantic Group US-EU Privacy Shield

    Posted 05/02/2017 by Josh Bryant, Marketing Communications Coordinator

    Sterling Talent Solutions, the world's largest background screening and HR solutions company, is pleased to announce its certification under the EU-U.S. Privacy Shield. The Privacy Shield – which replaces Safe Harbor –allows Sterling's U.S. to receive data originating from the European Economic Area with greater speed and safety.

  • Checklist boxes checkmark man

    Background Screening Policy Considerations in Canada

    Posted 05/01/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Background screening was not something that I gave any thought to until I started working at Sterling Talent Solutions. Sure, I had heard of companies doing it, but thought of it more in relation to executives, the financial industry or classified government work and not for employees like me. But since working here, as I have learned more about the employee background screening industry, I have learned there is much more to it than just a simple background check. Background screening is one of the many components to make sure a company hires the best candidate for the job.

  • Different types of magnifying glasses

    Beyond Police Information: Why Organizations Choose Background Screening Companies

    Posted 04/27/2017 by Chuck Walker, Senior Advisor, Public Safety Information Management

    I have a confession to make. Thirty-two and a half years in policing provided me with limited insight into the background screening industry – what it does, or how it works. I think this makes me a typical (former) police officer in this respect. Ask my former peers to describe background screening and you will generally receive a similar perspective to the one that I held: it's about checking for criminal records or other potentially adverse information in police files. True insofar as it goes...

  • Canadian flag flying in window

    Legal Considerations for Background Screening in Canada

    Posted 04/24/2017 by Debbie Lamb, Junior Marketing Communication Manager

    Technology is all around us. Technology has brought people together and made the world a much smaller place. But, in doing so, technology has stretched the limits of private space and what personal information can be disclosed to the masses. The challenge for companies is finding the right balance between an individual’s right to keep their information private and the need of organizations to collect, use or disclose personal information for legitimate business purposes. This is where compliance comes into play.

  • Millennials with emojis background

    Social Media Screening: The Good, The Bad and The Ugly

    Posted 04/21/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Social networking is one of the most popular online activities with high user engagement rates and expanding mobile possibilities. According to estimates, the number of worldwide social media users reached 1.96 billion and is expected to grow to at least 2.5 billion by 2018. North America leads the way with the largest penetration of social media users at 59% followed by South America and Western Europe. Sherpa Marketing indicates that 64% of Canadians have a social networking profile and over 50% of Canadians are registered to more than one social media platform. With this in mind, it probably comes as no surprise that social media is playing an increasingly significant role in the recruitment process. How much should employers depend on these networks to source and screen potential employees?

  • Group with hands up in front

    Culture Corner: How to Host a Culture Workshop

    Posted 04/20/2017 by Julia Mair, Chief Marketing Officer

    We all aspire to work for a company that values our work and treats us like grown-ups. But what else do you want from the place where you spend the majority of your waking life?

  • Vimeo screen shot

    Get to Know Sterling Talent Solutions

    Posted 04/19/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Sterling Talent Solutions is excited to share our new global brand video, "Get to Know Sterling Talent Solutions." The video showcases our focus to put our clients in the best possible position when hiring new employees. Sterling's services are just one of the many layers in the hiring process which provides our clients with the peace of mind they need to know that they are hiring the right employees for their company. The video was filmed with employees in our Manila, Mumbai, New York and Seattle offices.

  • Blocks-Spelling-Welcome

    Sterling Talent Solutions Welcomes Tom Burke as COO

    Posted 04/12/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Sterling Talent Solutions is pleased to welcome Tom Burke as our new Chief Operating Officer (COO). Clare Hart, CEO of Sterling shared in the announcement to the company, “The role of COO is increasingly critical to our success as we look to strengthen, automate and innovate our organization everywhere. Tom brings both operational excellence and decisive leadership experience to Sterling. His energetic and collaborative style will help us break down silos and realize our ambitious goals more quickly.” 

  • Baseball glove and ball on grass

    Hit a Home Run with Background Screening

    Posted 04/10/2017 by Debbie Lamb, Junior Marketing Communications Manager

    PLAY BALL! After a long winter, baseball fans have been patiently (or some impatiently) to hear the umpire say those two words. It is time for the boys of summer to hit the diamonds for the return of the summer classic. Opening Day of baseball brings hope and anticipation for any baseball fan. It is the day when every record resets and each player and team starts fresh with dreams of winning the World Series in their heads. In some cities, Opening Day is considered a city holiday. For this life-long Cleveland Indians fan, it is a time to celebrate being American League Champions and the amazing World Series against the Chicago Cubs and hope for a championship for the 2017 season.

  • London red phone booths

    The "Official" Start to Brexit in the UK

    Posted 04/06/2017 by Debbie Lamb, Junior Marketing Communications Manager

    UK Prime Minister, Theresa May officially signaled Britain's exit from the European Union (EU) on March 29, 2017, nine months after the UK citizens voted for Brexit. This action starts in motion a series of negotiations between the UK and the remaining 27 European Union (EU) Member States, represented by the European Commission. There is a two-year deadline for these negotiations, which will cover everything from trade to immigration to employment laws. If no agreements are made and no decisions are taken to extend negotiations, the UK's trade relationship with the EU will revert to the rules of the World Trade Organization, which could greatly affect Britain's current trading position. Regardless of the agreement process, the impact will be significantly felt by many UK employers and global corporations in the United States and Canada watching what happens extremely closely.

  • Upside down image through lense

    My Ears Are Burning: Transparency with Applicants When Reviewing Background Check Reports

    Posted 04/04/2017 by Mark Sward, Director, Privacy

    I don't really mind people talking about me behind my back. If I'm interesting enough to talk about—positive or negative—that's a plus for my ego. What gets to me though, is curiosity: I really want to know what people are saying! Knowing what others know about me helps me communicate more efficiently and effectively with friends and colleagues and better understand my place in my social and professional world. Perhaps most importantly, I can correct the record where people believe things about me that aren't true. Unfortunately, there's no law that says people have to disclose the gossip they heard at the water cooler, so usually I just have to hope that people will tell me what they think rather than telling each other.

  • Woman with clipboard speaking with two men

    Managing Personal Identifiable Information

    Posted 03/21/2017 by Chuck Walker, Senior Advisor, Public Safety Information Management

    PII or Personally Identifiable Information, exists whenever a specific attribute - or a number of attributes combined - create enough information that it becomes identifiable to a specific individual. For example, a single piece of information such as a Social Insurance Number constitutes PII because it is unique to an individual. A piece of biographical information, as a single attribute, may not be enough to constitute PII but certainly the combination of first name, last name, date of birth and gender, for example, are sufficiently to be treated as PII.

  • Tassel college diploma

    Tips for Discovering Deceptive Diploma Mills

    Posted 03/15/2017 by Debbie Lamb, Junior Marketing Communications Manager

    A resume is how potential employers get a first impression of your skills, experiences and qualifications before they meet you in person. Job hunters use a variety of resume types and styles to sell themselves, their education and their past work. However, it has been found that a resume doesn't always tell the truth about a candidate's job or educational experience. With an increasingly competitive job market, applicants are searching for ways to compete with one another and one of the common ways is by padding, embellishing, exaggerating and even downright lying on their resume.

  • Crowd raising hands

    Employee Rights: Human Rights in the Workplace

    Posted 03/07/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Canadian human rights laws help promote equality in the workplace and are an integral part of Canadian society. One of the key responsibilities of an employer is to provide a safe, engaging and legally compliant working environment for all employees, including those groups who most need protection. In Part 2 of the employee rights series, Employee Rights: Human Rights in the Workplace, Mark Sward, Director of Privacy at Sterling Talent Solutions discusses Canadian human rights laws and how they affect the background screening industry.

  • Blurry hands confetti

    Sterling Talent Solutions Wins World HRD Congress Awards

    Posted 03/03/2017 by Debbie Lamb, Junior Marketing Communications Manager

    We are very excited to announce that Sterling Talent Solutions was recently awarded two awards at the World HRD Congress (WHRDC) in India. Our Mumbai office was presented with the "Fun at Work" Award. This award acknowledges large organizations for the quality and uniqueness of its employee engagement interventions driven by its highly passionate HR team. Manish Kotwani, Vice President of Human Resources, Mumbai, was the recipient of the Most Influential HR Leaders in India. This award was presented by a jury of peers who conduct extensive research on industry recognition and accomplishments of various HR leaders locally and globally. Congratulations to our Mumbai team!

  • Office celebration with confetti

    Sterling Talent Solutions Wins Global Sales Team of the Year Stevie Award

    Posted 03/01/2017 by Debbie Lamb, Junior Marketing Communications Manager

    We are very proud to announce that Sterling Talent Solutions was recently awarded a Gold Stevie Award for Sales and Customer Service for Global Sales Team of the Year. The Stevie Sales and Customer Service Awards honours the world's best in customer service, contact center, business development and sales professionals. The global sales award categories recognize sales teams whose industry, client or other focus has a global scope. Winning a Stevie Award is a great way to benchmark an organization's achievements against others in the same industry. In 2015, the Sales and Customer Service Award attracted more than 2,100 nominations from more than 30 countries.

  • Lock on a stack of files

    Employee Rights: Privacy in Canada

    Posted 02/28/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Canadian privacy laws help ensure employees have the knowledge and control of how their personal information is handled. Non-compliance with privacy laws can take a toll on employee relations and put the organization at the risk of a privacy complaint or legal action. Sterling Talent Solutions recently hosted a webinar discussing employee rights in Canada, Employee Rights, Part 1: Privacy in Canada presented by Mark Sward, Director of Privacy at Sterling Talent Solutions.

  • Police Station

    A Case for Inappropriate Vulnerable Sector Verifications Use

    Posted 02/17/2017 by Chuck Walker: Senior Advisor, Public Safety Information Management

    In 2016, I wrote two articles detailing information about the enhanced criminal record check, Vulnerable Sector Verifications (VSV). The first, Rampant Misuse of Vulnerable Sector Verifications in Canada-What Organizations Need to Know, explained what a VSV is to help organizations decide whether they need to use this approach.

  • Theater Stage Door

    Five Parallels of Theatre Casting and the Candidate Experience

    Posted 02/10/2017 by Debbie Lamb, Junior Marketing Communications Manager

    To quote one of the actors trying out for a role in a play in the musical, “A Chorus Line”: “Oh yeah: commercials. I almost got to squeeze a roll of toilet paper, but I lost out in the finals. Isn’t that something? Seventeen years in the business and I end up flunking toilet paper squeeze?

  • Girl with  headphones

    In-House Vs Third Party Reference Checks

    Posted 01/25/2017 by Debbie Lamb, Junior Marketing Communications Manager

    A résumé can only tell you so much about a job candidate. It is great for determining a candidate’s qualifications and experiences, but won’t show how your candidate behaved on the job every day.

  • Sterling Talent Solutions Will Be Attending and Presenting at HRPA 2017

    Posted 01/24/2017 by Debbie Lamb, Junior Marketing Communications Manager

    Sterling Talent Solutions is excited to be a vendor and presenter at the Human Resources Professionals Association (HRPA) Annual Conference and Tradeshow at the Metro Toronto Convention Centre in Toronto, Ontario from February 1st to 3rd.

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